Shipping policy
Shipping policy
Delivery area
We currently deliver within Germany only.
Delivery to other countries is not possible at the moment.
Shipping costs
All prices are final prices.
In accordance with § 19 of the German VAT Act (small business regulation), no VAT is charged or shown.
Germany: flat rate of €4.90
Free shipping on orders of €60 or more within Germany
Delivery time
Germany: 2–4 working days
Delivery is carried out by reliable shipping providers (e.g. DHL or Hermes).
There is no delivery on Sundays and public holidays.
Shipping confirmation & tracking
As soon as your order has been shipped, you will receive a shipping confirmation by email with a tracking number, so you can follow the status of your delivery at any time.
Shipping & packaging
We take care to pack everything carefully and are continuously working to make our shipping processes as efficient and resource-friendly as possible.
Undeliverable parcels
If a parcel is returned to us due to an incorrect or incomplete address, refusal of acceptance or failure to collect, additional shipping costs may be charged for re-sending it.
Questions about shipping?
If you have any questions about shipping, you can reach us at any time at:
📧 shop@monature-cosmetics.com